Lumen ID is committed to protecting your privacy. Accordingly our privacy policy is simple:

We do not share, rent or sell any of your personal information.

Information collected when you place an order is used only for the fulfillment of your order. This information is never sold, rented or otherwise shared with anyone.

Lumen ID's Security Policy

Lumen ID uses Secure Socket Layers (SSL) to securely transmit and receive a credit card number and your name and address information. SSL uses powerful encryption techniques to keep your information safe from anyone who may try to intercept it. You can see that SSL encryption is working when you checkout by looking for the padlock icon in the lower right corner of your browser window. Most experts agree that transmitting your credit card number in this manner is at least as safe as using your credit card at a traditional retail store.

In addition, we don’t maintain a printed record of any of your personal information, and we never print your credit card information. Your name and address is only printed on your packing slip and the address label for your package.

We take your privacy very seriously, and we will never do anything to intentionally compromise the security of your information.

If you have questions or comments regarding these policies please let us know by completing our feedback form.